Error -2147217843

If, while installing OfficeMate v9 or above, you receive error -2147217843, click OK to close the error message and then follow the instructions below:

1. Locate the OM_Server.exe file.
   – If you downloaded the installation files from MyInstallCenter, OM_Server.exe is most likely in your OfficeMate Updates folder. If you don't have an OfficeMate Updates folder, navigate to the location the files were saved when thy were downloaded.
   – If you are installing from a disc, right-click the disc, select Open, and double-click the bin folder.
2. – If you are installing the officeMate demo from a disc, right-click the disc and select Open.
3. Right-click on the OM_Server.exe file.
   Note: The filename may not be exact, but is similar to OM_Server.exe.
4. Select Run asAdministrator.

If, after running the OM_Server.exe file as an administrator, you continue to receive this error message, contact Customer Care at 800.942.5353.