The Length of the String Value Exceeds the Length Configured in the Mapping/Parameter (OfficeMate/Eyefinity EHR Integration)

Issue: When transferring Eyefinity EHR exam charges to OfficeMate, you receive an an error that states, "the length of the string value exceeds the length configured in the mapping/parameter."

Resolution:

Follow the instructions below to resolve this issue on EFSync version 12.0.3.62.

1. Download an updated DLL file at https://s3.amazonaws.com/omjira/JiraTxOM_5620/EF.FAL.Common.Data.dll.
2. Log on to your OfficeMate server as an administrator.
3. Stop the EFSyncService:
1. Click Start, select Control Panel, and select Administrative Tools.
   Note: Depending on your Windows setup, you may need to click Start, select Control Panel, click System and Security, and click Administrative Tools.
2. Double-click Services.
3. Locate and right-click EFSyncService.
4. If the service is running, select Stop.
4. Copy the file to the appropriate Eyefinity Snyc folder, based on your operating system, and replace the existing file in the folder:
   - If your operating system is 64-bit, copy it to the C:\Program Files (x86)\Eyefinity Sync folder.
   - If your operating syste