If you are receiving network connection and data direct mapping error messages while trying to use the OfficeMate Suite, you need to contact your network technician because you are experiencing issues with your computer network, not the OfficeMate Suite. OfficeMate Software Solutions highly recommends employing a Microsoft certified MCSE hardware and network technician to manage your computer systems. OfficeMate does not provide support for networks.
To view the troubleshooting information we do provide about networks and data mapping, see the related article link below and view the Mapping Network Drives and Sharing Folders documents. Also, review our Recommended Network Maintenance document at http://www.officemate.net/support_om_resources.aspx.